Fraud, Waste & Abuse
From time to time, every organization experiences employee dishonesty, theft or fraud; the City of Virginia Beach is no exception. Such acts impact the resources of the City and its departments, agencies and programs.
The City of Virginia Beach is committed to eliminating fraud and maintaining a highly ethical environment throughout our organization.
The City’s Fraud, Waste and Abuse Prevention Program, coordinated by the Office of the City Auditor, consists of fraud reporting mechanisms, awareness training and investigation services. This program is designed to assist City employees, departments, agencies and programs in preventing and detecting incidents of fraud, waste and abuse in the City of Virginia Beach. This program focuses on dishonest acts by the City's employees or contractors.
To report fraud, waste or abuse, contact our HOTLINE:
Reportable incidents include (but are not limited to):
- Theft or misappropriation of City resources.
- Falsification of official documents or reports.
- Corruption or official misconduct, including misuse of City information, conflicts of interest or offering/accepting bribes.
- Personal use of City-owned vehicles, equipment or supplies.
- Conducting personal business on City time.
- Improper use or spending of City tax dollars.
- Violations of City procurement policy or contract fraud.
- Tampering with government records.
- Obstructing, retaliating against or tampering with a public servant, witness, prospective witness or informant.
The Office of the City Auditor does not investigate routine personnel issues such as employee grievances or complaints relating to civil rights, sexual harassment and equal employment.
- Complaints concerning general government operations and employee conduct (customer service issues, speeding, traffic violations, etc.)
- Contact: City Manager's Office - 757-385-4242 - CMOffice@vbgov.com
- City employee equal-opportunity employment complaints, sexual harassment or other personnel policy issues
- Contact: Human Resources - 757-385-8949
- Questions regarding appropriate ethical behavior
- Contact: Human Resources - 757-385-8949
- Workers' compensation issues
- Contact: Insurance Fraud Division of the Virginia State Police
- Taxpayer fraud (Federal Income Tax Fraud)
- Contact: IRS
- Taxpayer fraud (State Income Tax Fraud)
- Contact: Virginia Department of Taxation - 804-367-8031
- Taxpayer fraud (Local)
- Contact: Commissioner of the Revenue - 757-385-8784
- Welfare fraud (Food Stamps, TANF, Child Care, etc.)
- Contact: Human Services/Fraud Unit - 757-385-3200
- Medicaid fraud
- Contact: DMAS Fraud & Abuse Referral Hotline - 866-486-1971
- Child abuse or neglect
- Contact: Human Services/Child Protective Services - 757-385-3400
- Adult abuse or neglect
- Contact: Human Services/Adult Protective Services - 757-385-3550
- Consumer fraud
- Identity theft
- Virginia State Agency fraud
- Contact: Office of the State Inspector General
The Office of the City Auditor works in conjunction with the Virginia Beach Police Department, the Commonwealth Attorney’s Office and other law enforcement agencies when appropriate.
If you have information related to suspected fraud, waste or abuse within City of Virginia Beach operations, please report it to the Office of the City Auditor immediately. You may contact us in a number of ways, depending on what is convenient for you. Please be as specific as possible when describing the situation. Communication with us is confidential. If you wish to remain anonymous, please send us a detailed description through the mail.
In-person
The Office of the City Auditor is located in Room 3017 in Building 1 at the Municipal Center. Our office hours are 8 a.m. to 5 p.m., Monday through Friday.
By phone
Call the Fraud Hotline at (757) 468-3330, which may be accessed 24 hours a day, seven days a week.
Voicemail will be activated on holidays, weekends and whenever staff is unavailable to answer calls. Callers may remain anonymous. Caller ID and call-back features have been disabled to maintain confidentiality. Our office hours are 8 a.m. to 5 p.m., Monday through Friday.
By mail
Prepare a written description of the situation you wish to report, and mail it to:
City Auditor, City of Virginia Beach
2401 Courthouse Drive, Bldg. 1, Room 3017
Virginia Beach, VA 23456-9012
Please be as specific as possible.
By email
Prepare a written description of the situation you wish to report, and email it to ReportVBFraud@vbgov.com. Please be as specific as possible.
Sending personal information by fax and/or email is not a confidential or secure means of communication. If you wish to remain anonymous, it is recommended that you submit your allegation through regular mail.
By fax
Prepare a written description of the situation you wish to report, and fax it to (757) 385-5875. Please be as specific as possible.
Sending personal information by fax and/or email is not a confidential or secure means of communication. If you wish to remain anonymous, it is recommended that you submit your allegation through regular mail.